Accountancy
171 Agriculture, Fishing
3 Finance, Insurance
110 Call Centres
0 Catering & Hospitality
128 Construction, Property
131 Customer services
77 Defence/Armed Forces
67 Education
5 Electronics
70 Engineering, Manufacturing 174 Graduate, Trainees
62 Healthcare & Nursing
103 Human resources
78 IT & Internet
877 Legal
73 Management consultancy 63 Marketing, Advertising, PR 75 Media, Creative
12 Non-profit, Charities
0 Public sector & Services
17 Recruitment sales
98 Retail, Wholesale
55 Restaurant & Food Service 6 Sales
157 Science
23 Secretarial, Administration 48 Security
0 Senior appointments
8 Telecommunications
4 Transport, Logistics
12 Travel, Leisure, Tourism
43 Other
67
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: IT & Internet Vacancy 310 |
Post:Customer Services Manager £50k+ Gloucester
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Nottingham
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The announcement text: |
Customer Services Manager £50k+ Gloucester
The Customer Services Manager will have at least 5 years experience of managing a high volume technical call centre preferably in an ISP environment. You will lead a very busy Customer Services department and proactively provide ?best practice customer support. Managing daily workloads to ensure KPIs are exceeded and to ensure that customer service KPIs are achieved by 2nd line support. Development of the call centre staff through appraisals and training and optimising staff shift patterns to ensure customer demand is met.
For more information and informal discussion about the role please send your CV to Kevin@additionalresources.net
Package: Base: c£50k +20% performance bonus and Pension
Please see www.additionalresources.net for more jobs.
Keywords: Internet, ISP, Customer Services. Technical Support Gloucester
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003
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Contact information |
Employer: |
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Email: |
1648@wolverhamptoncareer.informnow.com
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Phone: |
01489 505044
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Publication date: 2009-03-29 22:21:49
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